At Oz Smart Things, we understand how frustrating it can be when a new smart device doesn’t work as expected. If you are experiencing issues pairing the wireless push button with your sliding door opener, you’re not alone. Some customers have reported confusion regarding the LEARN and SETTING buttons mentioned on page 19 of the manual, as these buttons are not clearly identified on the unit itself.
Steps to Resolve the Issue
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Check the Wireless Push Button Battery Before attempting to pair, ensure that there is a battery installed inside the wireless push button. A depleted or missing battery will prevent the pairing process from working.
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Watch the Step-by-Step Pairing Video To simplify the pairing process, we have provided a helpful video demonstrating how to successfully pair the wireless push button with your sliding door opener. Please watch the video for a visual guide on how to complete the process correctly.
https://drive.google.com/file/d/1NntXSwKwOoGi1u5VvdGH7CljYS9yocj1/view?usp=sharing